Chat
Chat support is only available for the Creative, Business, and Enterprise tiers during open hours. To reach us, locate the chat icon in the bottom-right corner of Studio.
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Monday through Friday, except holidays: 6:00 AM and 4:00 PM PT
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Saturday and Sunday: Closed
Email support is available by contacting us at support@wellsaidlabs.com.
Phone
WellSaid does not offer phone support.
Knowledge Center
WellSaid's robust Help Center includes various commonly asked questions and guides for our customers to use.
Enterprise/Teams/API
Teams accounts may receive a "kickoff" call to train users on best practices.
Response Times
Chat: 1 hour
Email: 1 Business Day
Resolution Times
If an issue cannot be resolved during a chat or email conversation, the support agent will communicate resolution times.