You can add members up to the number of seats your team has purchased. Need more? See Getting Started for Team Admins to add seats.

Before you get started

• Only team admins can add or remove members.
• You can add members up to the number of licenses your team has purchased.
• If your team doesn't currently have an admin, contact your Customer Success Manager or Support to get one assigned.

Adding a Team Member

1. Click your initials in the lower-left corner, then go to Account Settings > Team.
2. Click on Add Team Member.
3. Fill in the required fields and select an access level (Member or Admin).
4. Click Invite.

Your teammate receives an email invitation right away.

Adding Seats

If every seat on your team is already in use, add more seats before you invite someone new. Admins can do this from Account Settings > Overview. For the full steps, see Getting Started for Team Admins.

Removing a Team Member

When removing someone, you can choose what happens to their projects and workspaces:

• Transfer Work – Remove the user and move their content to another location.
• Do Not Transfer – Remove the user and leave their content in their own workspace.

To remove a team member:

1. Go to Account Settings > Team.
2. Find the user and click Remove User.
3. In the pop-up, choose how to handle their projects and workspaces.

To remove a user and transfer content:

1. Select Transfer Work.
2. Choose a destination:
   • Team Drive – moves all projects into your shared team space.
   • Personal Drive – moves projects to the admin’s personal drive.
   • Workspace – moves projects to a particular workspace on the team drive.
3. Click Save Destination to start the transfer.

To remove a user without transferring content:

1. Select Remove from team only.
2. Confirm the removal. The user no longer appears in your team list.

What happens after you remove someone

• The team admin gains full access to any transferred content, and anyone who already had access keeps it.
• Content can only move within your current team — you can't transfer it to another team or organization.
• Removing a member doesn't change your billing or usage.

FAQs

Q: I removed a user without transferring their work. Can I get it back later?

A: Yes. You can re-invite the user, then remove them again to transfer their projects.

Q: I don't see the transferred projects yet. What should I do?

A: Ownership updates immediately, but the view can lag a moment. Refresh the page — all takes, scripts, and assets remain intact.

Q: I can't find my company's WellSaid account. How do I get access?

A: Contact Support with your company name and any details you have, such as a recent WellSaid invoice. We'll help point you in the right direction.