Before you get started

• To move to a lower-cost plan, cancel your current subscription and re-subscribe using the same email address (see Downgrading below).
• On a Business or API plan? Your Customer Success Manager or Support can help with subscription changes.

Viewing your plan details

1. Click your initials in the bottom left nav menu and select Account Settings.
2. Open the Overview tab to see your current plan, billing cycle, and renewal date.

Please note: Looking for your invoices or a payment receipt? See Changing Your Billing Information.

Upgrading your plan

Upgrading unlocks more minutes and features right away. See Upgrading Your Individual Plan for the full walkthrough.

Please note: Want to switch from monthly to annual billing? Reach out to Support and we'll help you find the right option for your plan.

Downgrading your plan

Studio doesn't support switching directly to a lower-cost plan. To downgrade, cancel your current subscription (see Canceling your plan below), then re-subscribe to the lower tier using the same email address.

Your projects and clips carry over — they're ready as soon as you log back in.

Canceling your plan

Your subscription renews automatically, monthly or annually, on the date you signed up. Canceling stops future renewals, but you keep full access to Studio until the paid-through date on your invoice.

Please note: This process applies to all plans purchased in Studio, including Business. For managed accounts, contact Support or your Customer Success Manager to cancel.

1. Click your initials in the lower left menu in Studio.
2. Navigate to Account Settings > Overview.
3. Select Cancel subscription.
4. Choose a reason for your cancellation.
5. Click on Cancel subscription to confirm.

Please note: To check your renewal date, head to Account Settings > Overview.

What happens after you cancel

• You keep full access to your projects and audio until your paid-through date. Download any files you want to keep before then.
• Subscription payments are non-refundable — this includes partial months, plan changes, or unused time, per the Terms of Use and Service Agreement.

FAQs

Q: My payment is past due. Can I still cancel?

A: Reach out to Support and we'll help you with next steps.

Q: I don't see "Cancel subscription" in my account. Why?

A: Managed accounts can't be canceled through Account Settings. Contact Support or your Customer Success Manager instead.

Q: Will I be charged if I cancel right before my renewal date?

A: To avoid an unexpected charge, cancel at least two days before your renewal date.