Article overview
WellSaid collects sales tax based on your location. Here's what that means for your account.
The sales tax on your invoice depends on your location and your jurisdiction's tax rules.
Submitting your address
WellSaid collects address information from all subscribers in supported jurisdictions, both new and current.
- New subscribers provide their address at sign-up. If you're purchasing as a business, you'll also need to provide a tax ID.
- Current subscribers are prompted to provide their address the next time they log in to Studio, update their payment info, or upgrade or renew their subscription.
FAQs
Q: Why am I being asked for my shipping address?
A: Sales tax is based on the location where you use the product, so your shipping address is the location where you intend to use Studio.
Q: Are there any exemptions or discounts available for certain types of customers?
A: Certain non-profit organizations, educational institutions, and other qualifying organizations may be eligible for tax exemptions in specific locations. If your business falls under one of these categories and has an exemption certificate, contact Support.
Q: Are there any additional fees associated with sales tax collection?
A: No. WellSaid collects only sales tax based on your jurisdiction, in compliance with legal requirements.
Q: How do I know my information is safe?
A: WellSaid handles personal data, including address details, securely and in accordance with applicable privacy laws. See the Privacy Policy for more information.
Q: I'm part of a team. Who's responsible for submitting tax information?
A: Team admins are responsible for submitting tax information. Once an admin has provided it, team members won't be prompted to enter tax information themselves.