WellSaid does collect sales tax based on your location. Let’s dive deeper into what this means for you.
Why Sales Tax?
We at WellSaid have grown significantly, and as such, we are legally required to charge and collect sales tax based on your location.
How is Sales Tax Calculated?
The calculation of sales tax on your invoice relies on your location and the tax regulations specific to your jurisdiction, which ensures accurate taxation.
Remote employees are only taxed according to where they reside, regardless of their employer’s location.
How Will Addresses Be Collected?
WellSaid collects sales tax from all subscribers in supported jurisdictions, both new and current.
As a new subscriber, you must provide your address information at sign-up allowing us to tailor our services to your location and ensure security compliance for your region. If you are purchasing as a business, you must provide a tax ID.
If you’re a current subscriber, you’ll be prompted to provide your address when logging into your Studio account, during payment updates, or when upgrading or renewing a subscription.
FAQs
Q: Why am I being asked for my shipping address?
A: We base sales tax on the location where you use the product, so your shipping address is the location where you intend to use Studio.
Q: Are there any exemptions or discounts available for certain types of customers or transactions?
A: Certain non-profit organizations, educational institutions, and other qualifying organizations may be eligible for tax exemptions in specific locations. If your business falls under any of these categories and possesses an exemption certificate, please contact Support.
Q: Are there any additional fees or charges associated with the sales tax collection?
A: There are no fees or charges in addition to sales tax. We collect only sales tax based on your jurisdiction and in compliance with legal obligations.
Q: How do I know my information is safe?
A: WellSaid prioritizes the security and confidentiality of customer information. Personal data, including address details, will be handled securely and in accordance with applicable privacy laws. Our commitment to data privacy ensures that your information is protected at all times. You can find more information on our Privacy Policy.
Q: I’m part of a team. Who is responsible for submitting tax information?
A: Team admins are responsible for submitting tax information. Once an admin has provided the relevant tax information, team members will no longer receive prompts to enter tax information.