Thinking about canceling? Your access to WellSaid Studio stays active through the end of your current billing period, but WellSaid doesn't issue refunds, reimbursements, or credits — even for unused time.

What isn't covered

Per our Terms of Use, WellSaid does not offer:

• Refunds or credits for partial months of service
• Refunds for plan upgrades or downgrades
• Refunds for unused time on an active account

This policy applies equally to all customers.

Need to cancel?

To cancel your subscription, contact our Support team. For full policy details, see our Terms of Use and Service Agreement.

Once you understand the policy, you'll know exactly what to expect from your billing and your access — whether you cancel today or keep your subscription active.

FAQs

Q: Can I get a refund if I forgot to cancel before my renewal?
A: No. Per our policy, renewal charges are not refundable. We recommend setting a reminder before your renewal date to avoid unexpected charges.

Q: What happens to my projects or downloads after I cancel?
A: You can still download anything you've already created before your access ends. Once your billing period ends, you'll lose access to your workspace.

Q: Where can I read the full refund policy?
A: See our Terms of Use and Service Agreement for complete details.